Transact Campus Commerce and Campus ID Case Study

Xavier University

Transact Campus Commerce Solutions Ensure the Success of Xavier’s Day One Program and More

“We are excited to bring this innovative technology to the Xavier community. It allows us to distribute the official University ID to our students, faculty, and staff in a contactless and secure manner. The mobile technology allows our community members to interact with our services in a way that is more secure, more convenient, and totally frictionless. It is a real game changer.” 

Bill Moran
Senior Director of Auxiliary Services
Xavier University

Quick, Organized Pickup of Course Materials
Mobile Ordering makes it possible to provide course materials to more than 900 students every two hours - that’s serving 7 students every minute with an average wait time of only 10 to 12 minutes

Seamless Transactions and Reporting

Transaction System Enterprise (TSE) makes it possible to store order numbers as student credentials and provide detailed transaction reports for wait and pickup times

Valuable Data Insights
iValidateTM mobile validation makes it possible to track students entering the queue, scan orders to record pickup times, and compare entry and pickup times to calculate average wait times

Challenges

To improve student success and retention, Xavier University created its Day One Program, a groundbreaking initiative that delivers all required course materials to students as part of their tuition. The program delivers tremendous benefits by taking the guesswork out of textbook selection and helping students be successful from the first day of class.

To ensure the success of the Day One Program, the university needed innovative technology that could deliver multiple solutions while also catering to students’ busy schedules.

 

Solution

Using Transact Mobile Ordering, Transaction System Enterprise (TSE), and iValidate™ mobile validation, Xavier is able to streamline processes and enhance student engagement to make the Day One Program run smoothly. Pre-check-in and direct communication to students via push notifications and inbox messages make everyone’s first day easier and more organized.

 In addition to supporting the Day One Program, Xavier uses Mobile Ordering to provide campus dining mobile ordering for students on-the-go, as well as facilitating student, faculty, and staff donations to local food and toy drives right from their mobile devices.

 

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Since 2017 $170B+ Transactions Facilitated

97%Client Retention

12M+ Customers Served Annually

We've Received Over 9,000 Reviews of Our Mobile Ordering App, With an Average of 4.7 Out of 5 Stars.

Key Reasons Campuses Nationwide Trust Us

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2022 Gold Stevie® Award:
App & Mobile Website
Transact Mobile Credential

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2022 Sliver Stevie® Award:
Most Innovative Tech Company
Up to 2,500 employees

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2022 Silver Stevie® Award:
New Product, FinTech Solution
Transact International Payments

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2022 Bronze Stevie® Award:
App & Mobile Website
Transact Mobile Ordering

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