Transact Campus ID Case Study

University of Alabama

Transact Mobile Credential Delivers Results

 

"I am a 32-year veteran employee of the University of Alabama and I have found this to be the most productive and transforming project that I have ever worked on. And Transact has been such a valuable partner to provide such an incredible mobile solution. These are quicker transactions; they’re secure transactions; they’re convenient transactions."

Jeanine Brooks
Action Card Office Director, University of Alabama

Convenient, Mobile-Centric Campus Environment for More Than 38,000 Students
Students access dormitories, dining halls, off-campus amenities and more with secure Mobile Credential

Easy Implementation, High Adoption Rates, and Seamless Campus Access
According to students, Mobile Credential is a game-changer that provides worry-free access on and off campus, and also fits easily into their tech-centric lifestyles

Strong ROI and Reduced Costs
Just the decrease in costs associated with replacing lost or damaged student ID cards and rekeying locks alone has paid for the university’s investment in mobile credentialing

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Challenges

The University of Alabama, the state’s flagship institution, first got the push to move to a mobile-centric campus from its students who asked for a better mechanism for student IDs, more commonly known around campus as “action cards.” Students were constantly worrying about losing their action cards, plus wanted a more seamless experience while accessing campus and paying for things. Security was also a concern when Action cards were lost or went missing, and also led to frustration while students waited for a replacement. In some instances, the university even had to pay to have locks rekeyed.

Solution

The University of Alabama realized that the one device students don’t lose is their phone, which made mobile credentialing an ideal solution. The staff worked with Transact to become an early adopter of its Mobile Credential in order to transform the university into a convenient, mobile-centric environment. The implementation was easy and adoption was high with very few questions or concerns from students. Aside from taking away the worry of losing their action cards, students now have a quick, easy way to access campus and pay for the things they need with shorter lines.

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Since 2017 $170B+ Transactions Facilitated

97%Client Retention

12M+ Customers Served Annually

Nearly 400,000 Mobile Credentials Issued to Students and Staff at Transact Partner Institutions

Key Reasons Campuses Nationwide Trust Us

App & Mobile Website Award Icon

2022 Gold Stevie® Award:
App & Mobile Website
Transact Mobile Credential

Most Innovative Tech Company Award Icon

2022 Sliver Stevie® Award:
Most Innovative Tech Company
Up to 2,500 employees

New Product, FinTech Solution Award Icon

2022 Silver Stevie® Award:
New Product, FinTech Solution
Transact International Payments

App & Mobile Website Award Icon

2022 Bronze Stevie® Award:
App & Mobile Website
Transact Mobile Ordering

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