Streamline purchasing across campus by implementing a cloud-based ecosystem for dining, retail, and point-of-sale solutions. Provide students with contactless and mobile ordering options, as well as a cashierless checkout experience.Let's Chat
As per Campus ID News, mobile-driven experiences are becoming a crucial factor for students when selecting a college.
Our research agrees, with 74% of students believing this would create a better college experience.
Students experience one-click purchasing from their favorite online retailer, the ability to schedule payments directly from their phone, the option to pay through the account or card of their choice anywhere and at any time, and the ability to expect visibility and transparency throughout the entire transaction.
So, many students expect colleges to provide a consumer-like experience. Students believe that considering ease of payment is essential when rating colleges.
Institutions are under immense pressure to improve their operational efficiency, cope with staffing shortages, and meet the expectations of students who are looking for a more connected and mobile-centric campus experience.
Join 450+ schools streamlining the acceptance of contactless payments across campus with one centralized, cloud-native solution and giving students a feature-rich shopping experience with Transact Cloud POS.
Our research discovered a major issue for college students on campus. On some campuses they are unable to use their phones for tuition or food payments.
Give your students what they CRAVE—a fast, secure ordering experience from their mobile phones.
Now, with 206+ institutions and 1,973+ locations implementing Transact Mobile Ordering, will your school be next?
Transact has integrated with Amazon to bring frictionless shopping to campus stores. From streamlining student payments with Transact Mobile Ordering to analyzing rich insights with Transact Cloud POS, Transact offers smooth integration with Just Walk Out technology at every touchpoint.
Transact Kiosks + Transact Cloud POS enables one place to manage campus-wide transactions, items, pricing, and reporting.
Self-service kiosks on campus let busy students quickly order, scan, and pay for small purchases, making it convenient for them. These kiosks can be freestanding or mounted on walls, tables, or counters.
Offering a contactless experience can help businesses keep shoppers engaged and satisfied. By reducing wait times and streamlining the ordering process, kiosks can help increase revenue and improve customer loyalty.
Transact Registers and Transact Cloud POS can integrate and manage cash registers on the campus. This includes retail stores, fast-casual restaurants, concession stands, food trucks, and more.
Our cloud-based POS system enables staff to handle campus-wide transactions, manage items, pricing, and reporting from a centralized location. Real-time sales data is accessible to staff, providing valuable insights into product offerings and pricing.
Transact Registers makes it easy to update menus and prices, keeping all registers up-to-date.
Give today's students an effortless and convenient on-campus and off-campus purchasing experience. Provide them multiple payment options through integrated terminals accepting mobile ID cards or Mobile Credential.
Students can use it to make cashless payments for items such as books, sports events, and food at university-approved stores.
Stay updated on industry trends and developments with Transact Campus Commerce blogs, covering thought leadership, client experience, and innovative campus solutions.
For many of us, swiping our debit or credit card for purchases at drugstores or supermarkets goes hand-in-hand with swiping a loyalty card, which helps retailers record purchases so we can earn points toward exclusive store discounts and rewards. According to a survey by Information Resources, Inc. (IRI), 74% of consumers use loyalty cards at drugstores, 69% at grocery stores, and 43% at restaurants. College students are no exception to this trend.
“I think it’s an expectation of students, the standard. Loyalty programs are incentive programs that help drive student behavior, and increase loyalty and engagement,” said Fabian Raso, VP of Campus Commerce at Transact Campus, and former CEO and founder of Hangry, a mobile ordering platform acquired by Transact last year.
“For example, a student orders a salad at a campus register or kiosk using our Mobile Ordering platform, and they earn points they can redeem for rewards,” said Raso.
According to a recent study by Zippia.com:
The average consumer is enrolled in 14.8 loyalty programs
Consumers enrolled in loyalty programs increase their spending by 20%
85% of Millennials say loyalty programs enhance their experience with a brand
83% of consumers are more likely to continue doing business with a brand that has a loyalty program
Adelphi University in Garden City, New York, launched a loyalty program in 2021. The program is available to all mean plan holders on campus, including residential students, commuter students, faculty, and staff. Members earn one point for every dollar spent in the Transact Mobile Ordering app. They can also earn bonus points on certain food holidays (like “National Pasta Day”) and receive checkout codes for various prizes and giveaways. Once a month, they offer a “Rewards Store” where members who claimed prizes come and pick them up. Currently, nearly 1,200 members are enrolled. Examples of prizes that can be redeemed include reusable straws, bamboo lunchboxes, mugs, and cash toward their account balance.
“For students that use the program, it’s a great way to make their meal plan fun, especially if we are offering some great prizes,” said Taylor Ferraro, Senior Marketing Manager at Adelphi.
Ohio University, a Transact business partner and Mobile Ordering platform subscriber, launched a loyalty rewards program in 2021. Currently, nearly 6,000 students use the program through the OHIO EATS mobile ordering app, hosted through Transact Mobile Ordering.
“Our students are very receptive to the program,” said Kent Scott, Associate Director of Auxiliaries Operations at the university.
Students purchasing food using digital punch cards at five different venues on campus can earn rewards they can redeem for prizes such as Air Pods, gift baskets, swag gear, concert tickets, and much more. They also offer promotional codes for special discounts during homecoming and finals week, as well as instant prizes.
“This program works for us because it increases engagement. Students enjoy winning prizes and getting discounts for items and products they would normally buy anyway. Plus, there aren’t many food options in the surrounding town of Athens, so having food options on campus is important to our students,” said Scott.
“Loyalty programs are a great tool for student engagement, community building, and communication. It allows us to target specific groups of users and digitize outdated forms of rewards like punch cards. For administrators, they’re very powerful due to their rich and robust features, and how easily they can be automated," said Katarina Kalaminec, DSP Product Manager, Campus Commerce. Loyalty programs also:
Support flexible automated campaigns and promotions, as well as upselling
Incentivize behavior (for example, attach points to locations to shift traffic or to encourage healthier food options like salads versus fries if healthy eating is a campus initiative)
Foster cross departmental relationships (through cross promotions with other departments such as athletics for a sporting event)
Most campuses offering loyalty programs use dining services’ social media platforms such as Facebook, Twitter, and Instagram to generate buzz around featured dining rewards programs.
“Loyalty programs create a better overall user experience,” Raso said.
If you would like to learn more about how you can grow revenue with a campus loyalty program, and how the Transact Mobile Ordering Marketing Module can help, visit here.
Read how the University of Montana enhanced campus-wide student dining with Transact Cloud POS, increasing the speed of service, providing open-check functionality, and improving the student experience.Read More
Learn how the one-card campus has enabled TAMUC to implement services including meal plans, vending, sporting events, flex spending, and off campus programs - all accessed through their TAMUC Lion Card.Read More
Let's have a quick 30-minute conversation on how your schools can join 540+ schools in providing your students with contactless and mobile ordering options and a cashierless checkout experience, and more with Transact Campus Commerce solutions.