Transact Mobile Credential Provides Advanced COVID-19 Safety And Student Satisfaction

"I really don’t want to think about how we would’ve managed COVID-19 without Transact Mobile Credential. It’s been so instrumental in our success here at Mercer."

Ken Boyer
Associate VP, Auxiliary Services, Mercer University

Reduced Lines and Improved COVID-19 Safety for Everyone
Transact Mobile Credential not only reduced lines at facilities and minimized potential exposure, but also added contact tracing for the few COVID-19 cases seen on campuses

Increased Student Satisfaction and Convenience
The technology enabled students to order pick-up from dining facilities, gain access to campus buildings, and use Apple Wallet or Google Wallet from their mobile device

Competitive Edge with Advanced Technology
Mercer University has shifted to supporting its campus communities with Transact Mobile Credential and Transact Mobile Ordering

Challenges

Mercer University has several campus locations with over 8,000 students in Georgia. While students were asking for more advanced technology for convenience and functionality, the university was also considering how technology could help in ensuring a safe reopening during the COVID-19 pandemic. They recognized an opportunity for improved service and convenience while enhancing safety protocols throughout campus.

Solution

Having Transact Mobile Credential successfully implemented throughout Mercer campuses enabled contactless services for students, including dining orders and building entries, and introduced contact tracing for COVID-19 cases. Not only were lines and congestion reduced to improve social distancing and reduce potential exposure, but students were also thrilled with the advanced technology available through their mobile devices. The students and staff feel confident in having a safe, convenient campus environment.